Privacy Policy

Effective Date: January 1, 2023

Scaled Apps LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we handle personal information when you use our websites, software, or services, including our solutions such as HomeBook, BuildBook, Mosaic, and HomeBoard (collectively, the “Services”).

1. Information We Collect

Account & Contact Information: When you contact us or register for access, we may collect your name, email address, and company information.
Usage Data: We collect basic analytics such as page visits, feature usage, and performance metrics to improve our Services.
Device Data: Our systems may log IP addresses, browser types, and device identifiers for security and troubleshooting.
Automation & Home Data: If you use our smart home or IoT products, we may process device metadata (e.g., status, event logs) solely to deliver requested functionality. We do not sell or share this data.

2. How We Use Information

To operate, maintain, and improve our Solutions and Services.
To communicate with you regarding updates, security notices, or requested support.
To personalize your experience and provide relevant product recommendations.
To comply with legal obligations and protect our rights.

3. Cookies and Tracking

Our website uses minimal cookies for session management, preferences, and security. We do not use third-party advertising trackers. You can disable cookies in your browser settings, though some features may not function correctly.

4. Data Sharing

We do not sell personal information. We may share limited data with trusted service providers (such as hosting, analytics, or payment processors) who operate under confidentiality agreements and only as necessary to perform their services.

5. Data Security

We employ encryption, access control, and monitoring to protect your data. Despite these safeguards, no internet transmission is entirely secure, and you share data at your own risk.

6. Data Retention

We retain personal data only as long as necessary to provide Services or comply with legal requirements. Users may request deletion of their data by contacting us directly.

7. Children’s Privacy

Our Services are not directed toward children under 13. We do not knowingly collect personal information from minors.

8. International Users

Scaled Apps LLC operates in the United States. If you access our Services from other regions, you consent to the transfer of your information to the U.S. for processing under this policy.

9. Your Rights

You may request access, correction, or deletion of your data by emailing us. Depending on your jurisdiction, you may also have rights to restrict processing or request portability.

10. Changes to This Policy

We may update this Privacy Policy periodically. The revised date will appear at the top of this page. Continued use of our Services constitutes acceptance of any changes.

11. Contact Us

For questions, privacy requests, or regulatory inquiries, please contact:

Scaled Apps LLC
PO Box 17255
Salt Lake City, UT 84117-0255
Email: contact@scaledapps.com
Domain: scaledapps.com